Rapidly shifting trends could force businesses to take actions quicker than before. Application development and the speed of coding are definitely affected by these changes, however, faster solutions doesn’t necessarily mean less attention to details. Low-code business process management (BPM) brings the opportunity to customize the software to fit the specific business needs, while it comes with low maintenance costs.

The concept of BPM considers business processes as special resources that need to be continuously tailored to ongoing changes. It revolves around the ability to make changes with minimal coding by business analysts rather than IT experts, making BPM systems much more flexible and less expensive. With quick and simple drag and drop functions, low-code applications are quickly becoming the new, and simple, method of coding.

Key benefits of BPM

• Increasing the speed of process execution. This is possible due to the work of all users in a single system and the integration of the BPM platform with the rest of the systems used in the company.
• Data consolidation. There is no need to re-enter data, transfer it from one system to another, or generate a report containing information from different systems, because the BPM platform consolidates all data and makes it available.
• The platform allows you to quickly change business processes and work with incomplete or changing business requirements without involving programmers.
• Transparency and predictability. Due to the built processes and team coordination, employees, managers and customers understand the meaning of what is happening at any stage of any process.

Low-code BPM in practice

As a result of quick process applications, businesses can maintain their flexibility in responding to changing market conditions or even customer preferences. The ability of customization offer endless usage scenarios for low-code BPM.

• Powerful analytical system can be created to manage advertising and promotions that is user-friendly as well. It can succeed in setting up customized business processes for automatic extension of contracts for new departments, working with accounts receivable and foreign exchange transactions.
• Through BPM internal document workflow can also be automated in the banking industry, as well as lending and financial leasing processes. With the help of a structured master database of counterparties, integration with the customer portal could be developed, automating the processing of customer requests. Electronic document management platform can also be created for the approval of contracts and document storage, and finance institutions can also automate the factoring reconciliation of vehicle delivery from the manufacturer to dealerships.
• Additionally, HR request management as a single-window service can also be automated. Staff recruitment, onboarding, training and development, time-keeping, salary calculation and payment and analytics can be automated. In addition, BPM can be used for claim filing and processing, administration, inspection of product defects and even for warranty services.

Integration with RPA

BPM is very integration-friendly, especially when it comes to robotic process automation (RPA). When the combining the two solutions, BPM acts as the platform component, while RPA deals with the users. In HR, for example, this arrangement can simplify large-scale recruitment: a robot can assume responsibilities for a multitude of tasks from the registration of applications to getting the first responses and employees to work. In particular, a robot can determine the order of sending responses to job seekers, log in to external resources, and collect responses to vacancy announcements. Thus, it facilitates a host of BPM tasks related to external systems. Similar RPA capabilities have been successfully used, for example, for marketing campaigns in social networks.

Contact our experts at Softline, and learn about all the possibilities your business can unlock by using low-code BPM.